We encourage you to bring along as much information as possible—the more details, the better!

If you can, please bring a copy of your plans, ideally printed in A3 format or larger. This allows us to easily annotate them during your visit. Additionally, any inspiration images, mood boards, or ideas you’ve gathered for your space will help us understand your vision and provide tailored recommendations.

We look forward to working with you to create something truly special!

Absolutely! We’re huge dog lovers here at Fritz Fryer and would be delighted to welcome your furry friend. We kindly ask that your dog is well-behaved and doesn’t disturb other customers who may be visiting our showroom at the same time.

We can’t wait to meet both you and your pup!

Of course! If you need to reschedule, we kindly ask that you provide at least 12 hours’ notice.

To make changes to your appointment, you can:

• Use the link in your meeting confirmation email to amend the booking.
• Call a member of our team on 01989 567416.
• Alternatively, email us at ask@fritzfryer.co.uk.

We’ll be happy to assist you in finding a new time that works for you!

No problem at all! Please feel free to:

• Call our team at 01989 567416, and we’ll assist you right away.
• Alternatively, email us at ask@fritzfryer.co.uk, and we’ll ensure you receive your meeting link promptly.

We’re here to help!

Whether your appointment is virtual or in person, we kindly ask that you join or arrive 5 minutes before your scheduled time. This ensures we can begin promptly and make the most of your session.

We look forward to seeing you!

London Showroom
Yes, customer toilets are available at our London showroom. However, please note that they are only accessible via a flight of stairs.

Herefordshire Studio
Yes, we have customer toilets at our Herefordshire studio, conveniently located on the ground floor.

London Showroom
Unfortunately, we do not have onsite parking at our London showroom. We recommend checking nearby parking options or using public transport.

Herefordshire Studio
Yes, we have plenty of onsite parking available for customers at our Herefordshire studio.

We’re happy to assist with directions or parking recommendations if needed!

Virtual Appointments
Our virtual appointments are initially scheduled for 15 minutes. This allows us to get a clear understanding of your project. If additional time is needed for future discussions, we’ll happily schedule another appointment, with extra time charged as applicable.

In-Person Appointments
Our in-person appointments are initially scheduled for 30 minutes. This provides ample time to review your project and gather key details. Should further discussions be required, we’ll arrange follow-up appointments, with additional time charged as applicable.

We aim to make the most of your time and ensure all your needs are addressed.

Absolutely! We encourage you to bring your designer or client along. Having you both present allows us to foster a stronger relationship and ensures we can align with your shared vision and goals for the project.

We’re excited to work together!

London showroom:

To attend your appointment at our London showroom there is a small step up from the pavement into the ground floor of our showroom, please note to access the the toilets is via a staircase and no lift is available.

Herefordshire Showroom:

Wheelchair access is good within our Herefordshire studio with island space where we hold our appointments being on the ground floor, Our toilets are too accessible from the ground floor. We also offer a dedicated disabled parking space right out the front of our showroom.